[Company Name] [Street Address] [City, ST ZIP Code]
Dear [Recipient Name]:
It is tempting to telephone in response to your ad for a customer service representative since the majority of service transactions take place over the phone these days.
Instead, I enclose my resume as you requested, providing you with in-depth information on the 11 years I have spent dealing with the public. Throughout this time, I have successfully resolved customer claims and accurately recorded complex product orders with consistent praise from my supervisors.
More importantly, I have enhanced each company’s reputation, keeping existing customers satisfied and transforming first-time buyers into loyal, repeat purchasers.
I would appreciate the chance to do the same for your organization and will call you shortly so that you can experience my skills on a first-hand basis.